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Ref.No.-BP/AICTE/ED/03                                                                                                                                Date: 17/08/2023

CIRCULAR

Subject: Formation of Grievance Redressal Cell

Ref: AICTE Notification No. F. No. 37-3/Legal/2012, Dated 25-05-2012

In pursuance of the AICTE Notification, Beharagora Polytechnic College has Re-constituted Institute Level Grievance Redressal Cell on 17/08/2023 for the Academic year 2023-24 with the following representatives as members. Accordingly, all are here by informed to follow the instructions given by the AICTE from time to time. Students having any complaints/grievances shall contact any of the following members of the grievance cell.

                                                                                                                                                                (Dr.S.K.Mishra)

                                                                                                                                                                      Principal

Copy to: Notice Board/ Director/All Members/ All HODs/ Office of Principal/Circular for the Staff

SCOPE:

• The Grievance Redressal Committee shall consider only individual grievances of specific nature of staff and students of the Centre raised individually by the concerned aggrieved employee/ student of the Centre.
• The Grievance Redressal Committee shall not consider any grievance of general applicability or of collective nature of raised collectively by more than one employee/ student.
• After receiving any application the Committee will decide on the merit of case regarding scope of further discussion.

PROCEDURE, PERIODICITY AND ATTENDANCE AT MEETINGS:

• The Grievance Committee will meet as and when required. However, if necessary, it may meet more frequently at the instance of the Chairman or at the request of the other members to discuss the various issues received.
• At least three members of the Grievance Committee shall be present in a meeting.
• If a member of the Grievance Committee is connected with the grievance of the aggrieved individual, the concerned member of the Grievance Committee shall not participate in the deliberations regarding that individual's case.
• If the aggrieved person happens to be a member of the Grievance Committee, then he/she shall not participate in the deliberations as a member of the Committee when his/her representation is being considered.

Terms of Reference:

• The Grievance Redressal Committee shall consider all grievances submitted in writing by an individual member of the Centre regarding employment/ association, working conditions and any other alleged injustice done to an employee/ student while discharging his/her duties at the Centre.
• The Grievance Redressal Committee shall study the petition/ application and after looking into the relevant documents discuss with those concerned and submit its recommendations and report to the Director as expeditiously as possible, but in any case within three months of the date of petition/application.
• In case of any difficulties, the Grievance Committee shall have discussion with the Director before a decision is taken.
• The Grievance Redressal Committee may mediate between the complainant and defendant against whom the complaint has been made, if required
• The Director, as far as possible, shall be guided by the advice of the Grievance Redressal Committee unless the recommendations of Committee violate basic rules and norms of the Centre.